As procurement professionals, we are always striving to achieve the best total cost of ownership with the products and services we purchase. We’ve seen the negative impact that bottom-dollar pricing can have with respect to quality and delivery. We’ve seen how over-engineered products with high price tags can erode our margins. Our constant aim is to look at each purchase holistically and measure its total value to the company we represent. So why don’t we look at our procurement teams the same way?
Throughout the course of my career, I’ve had the pleasure of working through more than one organizational downturn – whether due to the economy or the company’s financial status. In times like this, the organization turns to supply chain to lead and impact the bottom line.
For procurement, sourcing construction projects can represent a significant challenge. Given that there are a variety of delivery methods that can be deployed, variability in benchmark cost data, and that owners are more likely to purchase a concept than a commodity, buyers have to navigate a complicated ecosystem in order to bring tangible value.
Outsourcing or nearshoring IT experts can be commonplace for some companies. These companies will likely understand both the business and technical benefits that outsourcing teams can bring to a project or organisation. As more businesses become driven by technology, demand for skilled IT workers will continue to grow in 2018, driving more companies to turn to outsourcing IT roles.
Mary Lacity’s and Leslie Willcocks’ joint research in progressive outsourcing approaches has helped companies navigating modern outsourcing for over two decades.
The rise of Robotic Process Automation (RPA) is nothing short of spectacular. It has captivated the attention of digital operations executives with the promise of cost-savings beyond labor arbitrage, cost avoidance by extending the life of legacy IT, quicker implementation than traditional IT projects, business-user friendliness, auditability and compliance, straight through processing, and let’s be honest – terrific marketing.
Whether you crossed the automation chasm early, or are just starting your journey into digital service delivery, you’re not alone if you’ve got questions surrounding technical ecosystem choices. Generating ROI—and how exactly to go about proving the value of numerous small automation projects versus one giant re-platforming initiative—is a common challenge.
Open vs. Closed Ecosystems
When the Internet arrived, we said, “The world is no longer flat! This changes everything!” Then we went back to building centralized systems – something we still do today. Examples of centralized systems are our ERPs, enterprise payment systems and government platforms. Recent commercial examples include Google, Facebook and Uber.