With over 17 years of experience and call center sites across the globe, Focus Services has become one of the fastest growing call centers in the world by providing low cost, high quality outsourcing solutions. With industry leading technologies and an innovative workforce, Focus has built strong, collaborative and effective relationships with partners across mulitple industries ranging from small businesses to Fortune 500 companies.
Focus provides the only complete solution with on-demand applications, global agents, and proven best practices that deliver breakthrough results. Focus' innovative outsourcing solutions provide greater performance, flexibility, scalability and control than traditional call center technology providers, leading to long and successful partnerships.
Inbound/Outbound Sales, Direct Response, Customer Service, E-Commerce, Multi-lingual Services, Telecommunications, Business to Business/Consumer, Business Process Outsourcing, Global Outsourcing, Retail, Financial