Date: October 17, 2016
Location: Carlsbad, CA
The LatAm Alliance hosted its inaugural council meeting during the 2016 SIG Global Executive Summit in Carlsbad, CA. During this session, the Council focused on sourcing technical and creative talent from Latin America in comparison to other regions in the world and the results it has yielded for business.
BofI Federal Bank is recognized as the oldest and most trusted pioneers in the online banking industry, aspiring to be the most innovative branchless bank in the United States. As a team, they rely on collaborative ingenuity, intelligence, curiosity, and innovation.
To BofI Federal Bank, the technical and creative talent in Latin America is a key to their success. As a valuable partner, LatAm has helped BofI develop the service solutions they need to fulfill their aspiration. Why source technical and creative talent from LatAm and not Asia? What lessons did BofI learned in the process?
During the LatAm Alliance’s inaugural Council Meeting on October 17th at SIG’s Global Summit in Carlsbad, Ron Pitters, CIO - BofI Federal Bank, presented “Making the Case for LatAm's Engineering and Creative Talent, The BofI Federal Bank Story.”
Ron’s presentation walked the audience through why BofI Federal Bank, the technical and creative talent in Latin America, is a key to their success. Ron also explained how as a valuable partner, LatAm has helped BofI develop the service solutions they need to fulfill their aspirations. During the presentation, Ron answered questions such as: Why source technical and creative talent from LatAm and not Asia? What lessons did BofI learn in the process?
Drawing from lessons gained throughout his career, Ron shared the roadmap that has helped BofI identify the path to implementing creative technical solutions to their customers’ needs. A critical element in that process was finding the right partner to ride along with as well as sharing with them BofI’s “playbook” to make sure they could succeed together. Ron also stressed the importance of being open to a two-way communication process as his experience is a critical element to working with creative talent in LatAm where ideas will be challenged, ensuring a more satisfying solution to all. This presentation is a valuable asset to anyone making decisions in outsourcing IT services and will open your eyes to the possibilities that Latin America has to offer.