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Recent Articles

Turning to a third party to handle customer calls may lower costs and drive new efficiencies, it has its fair share of risks.
Staying a Step Ahead of Contact Center Fraud
Customer service is one of the most frequently outsourced business functions, with outsourced contact centers accounting for approximately...
Social Sustainability: Making the Art of Possible Possible
May 11, 2018    0
In this environment, healthcare providers face the dual challenge of wrapping their arms around the data they already have, while at the same time establishing an operational foundation to support the integration of exponentially growing volumes of new data in the future.
Data, APIs and the Future of Healthcare: Addressing the Connectivity Challenge
May 10, 2018    0